Our Policies
Ordering Information
As 3D printed models become more popular, there are more questions about what makes them good sculpts.
Honey Hill Studio guarantees quality work. Any and all available prints that are produced will be properly cleaned and cured. Our resins will never arrive sticky, smelly, or wet. Any hollow resins will be properly cured on the inside and have walls thick enough to block out light, as well as an air hole to ensure there is no expansion of the model in warmer conditions.
While some prep may be necessary, models will not arrive with supports still attached, missing or broken pieces, improperly supported small structures, or rough layer lines. (This is not true for second-quality releases. These releases will have flaws and their price reduction will reflect that.)
Shipping
I am happy to ship internationally. In order to make sure your model arrives as advertised, they will be packed in bigger packages to ensure their safety.
International shipping does come with higher charges to offset shipping prices. These prices are flat rate and will not change with multiple model purchases
To Europe there is an additional $20 shipping charge.
To Australia and New Zealand there is an additional $35 charge.
To Canada there is an additional $15 charge.
I will do my very best to pack the models securely, but the postal service has not been known to be gentle all the time. In the case that your model arrives broken, please contact me upon their arrival. Upon their arrival is crucial here. If you contact me after a week of having the models, I can only assume that they arrived safely and have broken or otherwise reverted to an unsavory model due to user error.
Any refunds or replacements will be up to my discretion.
Payment
At the time of writing, payment will not be due until an invoice is sent. Invoices are not sent out until your order is ready for shipping.
You have two weeks to pay your invoice unless we have been in contact and worked something out. Non-payment will result in a purchase ban, where you will no longer be welcome to purchase models directly from me.
Order cancellations are also not permitted. Please do not place an order unless you are able to follow through and pay for your order.
CA PROP 65 WARNING: This product contains a chemical known to the State of California to cause cancer.
For more information, go to www.P65Warnings.ca.gov.
Technically I am exempt from posting this as this is a privately owned business with one (1) employee (me). Regardless, please take precautions when prepping/sanding your products. Please also do not place models in your mouth or eat them. You don’t know where that thing has been.